Implementation of a MTO (make-to-order) supply planning process for the Swiss end market to support the new buy-in function (buying products from a competitor and selling it in Switzerland using the existing logistics network):

• Set up the SLA, process, procedures and manuals for the supplier and the company itself.

• Defined the stock targets: frequency of ordering, amount to be ordered and minimum, maximum and average stock levels.

• Designed an ordering tool, incorporating the stock targets, actual stock levels and forecasted sales to help calculate the order quantities and foresee any potential supply issues.

• Trained the people on inventory management, the principles and use of the tool.